Question 1

What materials are used in your candles?

Accepted Answer

Our candles are crafted with a high-quality soy-paraffin blend for a smooth burn and lasting scent. Each candle is hand-poured in small batches to ensure the highest quality.

Question 2

Do your candles have fragrances?

Accepted Answer

Absolutely! Our candles come in a variety of unique and long-lasting fragrances to match every mood and space. For those with sensitivities, we also offer non-scented sample candles at a reasonable price.

Question 3

What is the burn time for your candles?

Accepted Answer

The burn time of our candles varies based on size and usage, but most last between 50-90 hours with proper care. For best results: Let the wax melt to the edges on the first burn to avoid tunneling, trim the wick to 1/4 inch before each use, burn in a draft-free area, and limit each session to 3-4 hours. We do not recommend burning candles for more than 4 hours at a time.

Question 4

When will my order be shipped?

Accepted Answer

We lovingly handcraft and ship all our candles within 5-10 calendar days. You'll receive tracking information as soon as your order is on its way. We appreciate your patience as we carefully prepare your bundle of joy. Any delays will be promptly communicated to you.

Question 5

Can I request custom candles or bulk orders?

Accepted Answer

Yes, you can! We offer custom and wholesale candle orders for events, gifts, and businesses. Contact us at innergyuppers@gmail.com with your name, contact details, and a brief message. Please note, custom colors can include up to 2 colors from our listed options.

Question 6

ARE YOUR CANDLES SAFE FOR PETS AND CHILDREN?

Accepted Answer

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YES! Our soy-paraffin blend candles are non-toxic, but we recommend burning them in a well-ventilated area and keeping them out of pets' and children reach.

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