FAQ
Burn time depends on the size and usage of the candle. But most of our candles last between 50-90 hours with proper care.
Proper care includes:
First Burn: Let the wax melt all the way to the edges to avoid tunneling
Trim the Wick: Cut just a tiny little bit (1/4 inch) before each use
Burn in Draft- Free Area: Avoid fans, open windows, or strong air currents
Don't Burn Too Long: Limit each burn session to 3-4 hours for even burning.
******* WE DO NOT RECOMMEND candles burning more than 4 hours at a time, in a 24 hour day.
We process and ship all candles within 5-10 "calendar" days. You'll receive tracking information as soon as your order ships.
********WE KINDLY REQUEST YOUR PATIENCE as we diligently work to fulfill your bundle of joy in the order it was received. Any delays will be promptly communicated to the contact information provided at the time of purchase.
Absolutely! We offer custom and wholesale candle orders for events, gifts, and businesses. Contact us at innergyuppers@gmail.com
Please include:
NAME OR BUSINESS NAME
CONTACT PHONE #/ EXT. #
EMAIL ADDRESS (PLEASE PUT A SUBJECT ON THE EMAIL)
BRIEF MESSAGE
*****CUSTOM COLORS CAN ONLY BE UP TO 2 COLORS FROM THE 7 COLORS THAT ARE LISTED ********
