1. Order Processing and Delivery Time: 5-10 calendar days after payment.

1. • Potential Delay: Processing may take longer during busy seasons or sales.

    • Customer Update: Customers will be kept updated on the order status, based on the contact information provided at the time of purchase.

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2. Shipping Rates

 • Shipping Cost Calculation: Calculated at checkout based on location and order size.

3. Tracking Your Order

 • Order Tracking: You will receive a tracking number by email once your order ships.

 • Tracking Information: The tracking number allows you to follow your candle’s journey to your door.

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4. Deffective or Lost Packages

 • Deffective or Missing Package: Contact the sender within 2 calendar days.

 • Resolution for Issues: Replacement or refund will be provided.

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***Please include the tracking number*****

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5. International Shipping

 We appreciate the support around the world, Unfortunately, what's listed below are the country/regions we can ship to:

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• Shipping Area: Currently ships within U.S./Canada, including all 50 states, Alaska, Hawaii, and U.S. territories.

 • Domestic Shipping Coverage: Domestic shipping includes all 50 states, Alaska, Hawaii, U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, and American Samoa).

 • U.S. Military Addresses: U.S. military addresses (APO, FPO, DPO) require detailed information for successful delivery.